Help center
How can we help?
Guides to every part of Nalza, from your first Move to the report you send a client. Written against the product as it works today.
Getting started
From sign-up to your first Move.
Connections
Google, WordPress and AI crawlers.
- Install the WordPress connectorThe connector applies the changes you approve and reports back what actually landed.
- Connect Search Console, Analytics 4 and Google Business ProfileWhat each Google connection adds to Nalza, and what Nalza does with the access.
- AI crawler access and llms.txtAI engines can only cite pages they are allowed to read. Here is what Nalza checks and fixes.
Your score
What the Nalza Score measures and how.
Moves and fixes
Drafted fixes, approvals and the connector.
Tracking
Rankings, AI answers, local and content.
- Tracking your Share of AnswerHow often ChatGPT, Perplexity, Gemini and Google AI Overviews cite you, prompt by prompt.
- How rank tracking worksGoogle positions for your tracked keywords, checked on a schedule in your market.
- Local SEO and your Google Business ProfileProfile audit, entity consistency, reviews, posts, questions and the geo-grid.
- Planning articles and replying on RedditAn article calendar planned from real search gaps, and Reddit threads worth a reply.
- Using Ask NalzaQuestions about your site, answered from your own data.
Agencies and teams
Seats, roles, reports and client access.
Billing and account
Trial, plans, changes and your data.
Still stuck?
Ask us anything. We usually reply the same business day. For how search and AI answers work in general, see the knowledge base.